On first day of class, Miami-Dade schools hit with tech woes as learning goes virtual

El Globo News/

MIAMI. –Miami-Dade County Public Schools’ virtual return was met with portal crashes, confusion and questions from students, parents and teachers trying to log on for their first day of school on Monday morning.

Reports of a system crash started flooding social media just minutes before some classes were scheduled to begin, leaving students and parents frustrated.

A Miami-Dade Public Schools representative confirmed that that the online attendance portal was down and Zoom is being used as a backup.

School Board Vice Chairman Steve Gallon III posted on Facebook: “The District Portal is down. Unacceptable!”

At around 9 a.m., about an hour after reports began flooding online, Miami-Dade Schools tweeted about the crash: “The District’s data center is experiencing external connectivity issues with the Internet from http://dadeschools.net. The problem has been identified and staff is working diligently to resolve it. We thank you for your patience.”

Alondra Vega, a junior at Coral Gables Senior High School, tweeted early Monday morning that the system was already faulty. When she logged in there were no classes on her schedule. She said she was worried she would be marked absent for the first day of school.

“I think they’re trying their best to accommodate to everyone but it’s hard with the entire county trying to get on one website all at once,” Vega said. “Crashes practically are inevitable.”

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